Mediation is a Collaborative Process for Resolving Conflict.
It promotes mutual understanding and collaborative problem solving.
The participants explore equitable solutions and make their own decisions. Conflict is minimized and relationships are sustained.
The goal of mediation is to create a reasonable agreement that best meets the needs or the participants. Mediated agreements are cost effective and have high rates of satisfaction and compliance.
With the support of a trained neutral person, the mediator, participants communicate directly with each other rather than through a third party such as an attorney. Each participant is given the opportunity to express their thoughts, feelings, ideas and concerns about the conflict.
The essential issues fueling the conflict are explored until mutual understanding and agreement are reached. The agreements are recorded in a Memorandum of Understanding which serves as the basis for a settlement agreement. Participants make their Own Decisions in a Confidential Environment. The end result is an agreement that meets participants' needs based on their unique relationship.
The Mediator serves as a neutral facilitator. This involves providing a supportive and confidential environment where participants can fully express their needs, concerns and ideas. The mediator is equipped with processes and techniques that manage intense emotion, effective communication and creative problem solving. The mediator records issues in dispute, the potential solutions and the final agreements in a Memorandum or Understanding which serves as the basis for a settlement agreement.
Participants can do much of the work on their own which saves time and money in the mediation sessions. Once the areas to be addressed are identified and specific issues in conflict defined, participants are able collect information and generate potential solutions on their own. Meetings then become a sharing of this information and ideas with a view toward building the common ground of agreement.